FAQ

"Sail into luxury. Navigate your Dreams. Your Exclusive Voyage, Our Timeless Elegance."

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  • How do I make a reservation for a yacht?

    To reserve a yacht, you can easily do so through our website or by contacting our booking team at OUR EMAIL. A deposit is required to secure your booking.

  • What is included in the rental fee?

    The rental fee covers the yacht, a certified captain, fuel costs, and basic amenities on board. Additional services and amenities may be available upon request.

  • What payment methods do you accept?

    We accept payments via major credit cards. Details regarding the payment process will be provided during the booking confirmation.

  • Is a security deposit required?

    Yes, a security deposit is required before the rental period begins. This deposit will be refunded within 7 days after the completion of the rental, minus any applicable deductions for damages or violations.

  • Can I cancel my reservation?

    Yes, cancellations are possible. Please refer to our Cancellation and Refund Policy for details on the timeline and applicable charges.

  • What if the weather is unfavorable on the day of my reservation?

    Your safety is our priority. In the event of unfavorable weather conditions, we may need to reschedule or alter the itinerary. We will make every effort to provide suitable alternatives or a refund.

  • Can I bring my own food and drinks on board?

    Yes, you are welcome to bring your own food and non-alcoholic beverages on board. However, additional charges may apply if you require catering services or have specific requests.

  • Are children allowed on board?

    Yes, children are welcome, and we provide life jackets for their safety. Please inform us in advance so that we can make appropriate arrangements.

  • What happens if there is a mechanical issue with the yacht?

    In the unlikely event of a mechanical issue, we will make every effort to provide a replacement yacht or reschedule your booking. Your satisfaction is our priority.

  • Are pets allowed on board?

    While we love pets, not all yachts may be suitable for them. Please check with us in advance regarding our pet policy.

  • How can I contact you for further assistance?

    For further assistance, you can reach our customer support team at [your contact details] or email us at [your email address]. We are happy to help with any questions or concerns.